Return Policy
At Bobcat Armament, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied, you may return most new, unopened items within 30 days of delivery for a full refund. We will also cover the return shipping costs if the return is due to our error (such as receiving an incorrect or defective item).
Refund Processing Time:
You can expect to receive your refund within four weeks of sending your package to the return shipper. However, many refunds are processed more quickly. The timeline includes:
*Transit Time: 5 to 10 business days for us to receive your return from the shipper.
*Processing Time: 3 to 5 business days for us to process your return once we receive it.
*Bank Processing Time: 5 to 10 business days for your bank to process our refund request.
*Transit Time: 5 to 10 business days for us to receive your return from the shipper.
*Processing Time: 3 to 5 business days for us to process your return once we receive it.
*Bank Processing Time: 5 to 10 business days for your bank to process our refund request.
How to Initiate a Return:
If you need to return an item, please Contact Us with your order number and details about the product you wish to return. We will respond promptly with instructions on how to return the items from your order.
Cancellations
Order cancellations are allowed as long as your order has yet to be advanced to a shipped status. We can either credit your account for the full amount or return it via the payment method used. Orders paid for with a Credit Card will be subject to a 6% cancellation fee. We can accept cancellations on backordered items until the item has advanced to a shipped status, however there will be a 10% cancellation fee if the item is already inbound from a distributor. Cancellation fees on a backordered item will be remain at the base rate if the item can still be cancelled by us on the distributor level.
Cancellations due to legal reasons
It is the responsibility of the customer to research and obey all applicable local, state, and federal laws in regard to the possession, use, and sale of any product purchased from Bobcat Armament. If any order is placed with Bobcat Armament that is determined to be illegal for Bobcat Armament to fulfill, the order will be cancelled and refunded, minus any applicable processing charges. Processing charges will be 6% for credit card payments.
NFA Cancellation Policy
Details can be found under our NFA Item Policies section
