You may return most new, unused items sold and fulfilled by BobcatArmament.com within 30 days of purchase for a full refund, minus actual shipping costs. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, send an email to firstname.lastname@example.org and we will guide you through the return process.
Order cancellations are allowed as long as your order has yet to be advanced to a shipped status. We can either credit your account for the full amount or return it via the payment method used. Orders paid for with a Credit Card will be subject to a 6% cancellation fee. We can accept cancellations on backordered items until the item has advanced to a shipped status, however there will be a 10% cancellation fee if the item is already inbound from a distributor. Cancellation fees on a backordered item will be waived if the item can still be cancelled by us on the distributor level.
Automatic cancellations - All hazmat items shipped by Bobcat Armament require a hazmat surcharge to be added to your cart. All orders that include a hazmat item must also be shipped UPS Ground. All hazmat items have a required field that you must acknowledge before you can add the item to your cart that explains that your order will be cancelled if not followed. If you place an order that requires a hazmat surcharge to be added, yet do not add the surcharge, or do not choose UPS Ground, your entire order will be cancelled and refunded, minus any applicable processing charges. Processing charges will be 6% for credit card payments, and 3% for PayPal payments.